ALPHINAT | SmartSearch - Guided searches

Alphinat SmartSearch™

MAIN FEATURES — Alphinat SmartSearch makes it easy to find information that is relevant to a user's needs. And easy for your organization to start benefiting from guided searches.

Guides users to information that is relevant to their situation and needs
According to IDC, 50% of online searches fail to turn up the desired information. And for the 50% that do, users must still sift through the results to find the specific information they are looking for. This results in lower productivity and satisfaction in addition to higher costs. Alphinat SmartSearch helps resolve these issues by quickly guiding users to information that applies to their situation and needs.

Accesses any kind of information
Information is of course not limited to web pages. It also resides in disparate systems and comes in many shapes and forms. Alphinat SmartSearch helps your organization make all types of information available through a single access point - in a controlled and personalized manner.

It's like having an employee there to guide them to the specific information that applies to their situation.

Facilitates administration tasks through a simple web-based interface
Allows non-technical people to set up Q&A wizards that guide users to relevant information. Content sources are made available through simple drop-down menus, making it easy to administer for even for the most technically-challenged.

Provides powerful knowledge base management capabilities
Allows business users to easily create and manage content that can appear at any step of the Q&A process. From providing contextual help to creating content that will serve as search results, the web-based interface makes it easy to manage content.

Includes a powerful content visibility and branching rules engine
The rules engine allows you to make sure users are always shown relevant content. Rules can be based on answers they provided during the Q&A process or on information sourced from a database. The default mode allows business users to configure these rules while an advanced mode allows technical users to directly enter Xpath expressions.

Makes search results available in different formats
Through its XML data flow engine, Alphinat SmartSearch can convert search results into practically any format. For example, you can display results in a web page or a PDF document while feeding a tab-delimited or XML file to a back-end system.

Can be accessed from any platform or device
People are on the go more than ever. With Alphinat SmartSearch you can be assured they can quickly access relevant information when they need it. Wherever they may be. And you don't have to worry about maintaining different versions for different devices. Alphinat SmartSearch will do that for you automatically.

Seamlessly connects with existing systems and applications
According to Gartner, companies typically spend 30 to 50% of a project's cost on integration. Alphinat SmartSearch helps reduce this cost by providing different ways to connect with your existing systems. This way, you can always choose the option that makes the most sense for the particular entity you need to integrate with... be it a website, a content management system, an ERP, a CRM, a legacy system or an LDAP directory.