Empower your customers, employees and partners to quickly find the information they are looking for with guided searches.
Why guided searches?
Because traditional search engines place the burden on website visitors to find the information themselves. First to choose the right keywords. Then to sift through countless results. How can they be sure they’ve found everything? Or that the information really applies to them?
With guided searches you can provide website visitors with the same reassurance they would get from dealing with an employee in person. Through a simple Q&A process, they are guided to information that is 100% relevant to their needs and situation. Quickly. Easily. Even when the information they need resides in different enterprise systems or websites.