SmartGuide® to enable Canadian workplace compensation board to increase flexibility, respond to customer needs and services more quickly while providing an enhanced customer service experience.

MONTREAL (Quebec), September 12, 2013

Ontario’s Workplace Safety & Insurance Board (WSIB), a leading workplace compensation board, and Alphinat Inc. (TSX: NPA), a provider of flexible portal development platform for the user interaction layer for Web and mobile to enterprises today announced that WSIB has selected SmartGuide® PaaS Edition as its new development platform for e-services with a major professional services firm, who will lead the implementation project, with the WSIB and Alphinat working in close collaboration.

The WSIB is replacing its internally built systems to gain flexibility and allow it to respond more quickly to business changes, including meeting the demands of a distributed mobile environment and be ready for next generation platforms. WSIB has introduced SmartGuide as part of a major organizational transformation, with a goal to modernize systems and processes across WSIB. SmartGuide will also help WSIB modernize its business process and offer electronic services that will make doing business easier for the WSIB’s customers and staff.

“We are excited by the responsive customer experience that SmartGuide delivers,” said John Hill, Chief Information Officer and Vice President, Transformation, WSIB. “We are looking to give our customers a simpler user experience that will, if necessary, guide them to an optimal experience with us in a mobile or traditional browser-based environment. In time this will allow WSIB to make available to other partners a hosted SaaS offer of our expert-developed systems.”

SmartGuide will enable the WSIB to:

  • Leverage a modern platform to improve the user experience, making it easier in submitting and updating claims while enabling significant process efficiencies
  • Increase customer service levels by being able to offer automatic rendering based on customer communications preferences, and
  • More easily and quickly respond to system changes.

“We are pleased to welcome WSIB as an Alphinat partner and a SmartGuide PaaS Edition customer,” said Philippe Lecoq, CEO and President, Alphinat Inc. “We share their passion to modernize their user experience and the interaction layer in order to show leadership in better serving their staff & customers, and we look forward to working with them on this project.”

Alphinat SmartGuide powers the mission-critical operations of property/casualty insurers, financial institutions and all levels of governments serving today’s and tomorrow’s markets. The SmartGuide suite was designed as a next-generation development platform for Cloud, web and mobile adjusting to requirements and priorities of our clients. SmartGuide enables the flexibility WSIB needs to deliver products and service to their stakeholders, providing a platform solution to aggregate legacy and modern systems while lowering Total Cost of Ownership (TCO).

About the Workplace Safety and Insurance Board (WSIB)

The WSIB is an independent trust agency that administers compensation and no-fault insurance for Ontario workplaces. We are committed to delivering what matters to the workers and employers of Ontario: fast, accessible service and fair benefits at a fair price. The WSIB provides wage loss benefits, medical coverage and help getting back to work – the best possible outcome following an injury on the job. For more information, visit

About Alphinat

At Alphinat, we are driven by the passion to make application development easy for everyone. It always struck us as odd that the people with the vision of how a finished application should look and behave would only be involved at the start of the process. After all, what better way to ensure a favourable outcome than to provide those closest to an application’s end-users with a vested interest in its success throughout its development?

That’s why we bring you new ways to empower the right people at the right time in the application development process. At the same time, we’re constantly working to reduce the need to code in order to make application development and maintenance simpler and less error-prone.

So whether you choose to develop your applications with the help of our low-code platform SmartGuide®, kickstart your project using one of our pre-built apps or engage us or one of our partners to do the work for you, we’re here to help you deploy better applications in record time. Visit for more information. We look forward to hearing from you.

Forward-looking statements

Certain statements in this document, including those which express management’s expectations or estimations with regard to the Company’s future performance, constitute “forward-looking statements” as understood by applicable securities laws. Forward-looking statements are, of necessity, based on a certain number of estimates and hypotheses; while management considers these to be accurate at the time they are expressed, they are inherently subject to significant uncertainties and risks on the commercial, economic and competitive levels. We advise readers that these forward-looking statements are subject to risks, uncertainties, and other known and unknown factors that may cause the actual results, performance or achievements of the Company to be materially different from any future results, performance or achievements expressed or implied in these forward-looking statements. A number of factors could cause significant differences between actual results and those described in forward-looking statements. Investors are advised to not rely unduly on the forward-looking statements. This advisory applies to all forward-looking statements, whether expressed orally or in writing, attributed to Alphinat or to any individual expressing them in the name of the Company. Unless required by law, the Company is under no obligation to publicly update these forward-looking statements, whether to reflect new information, future events, or other circumstances. Risks and uncertainties that bear on the Company are described in greater detail in the Company’s Annual Report.